The NYCU Chatbot, developed by the NYCU Center for Institutional Research and Data Analytics (CIRDA), is dedicated to providing and broadcasting information on campus matters. In September 2023, the NYCU Chatbot officially partnered with LINE Taiwan and became an official account @nycuchatbot. Since its launch in December 2020, the NYCU Chatbot has undergone several revisions and now boasts nearly 8,000 users.

Leveraging the chatbot's technological proficiency and the familiarity of our university's faculty, staff, and students with the NYCU Chatbot, the development team plans to launch an English version in April 2024. This will assist foreign students in accessing comprehensive campus life information via the NYCU Chatbot.
The English version of NYCU Chatbot is an extension of the original Chinese version of NYCU Chatbot. Users can opt to use either the Chinese or English version upon accessing the account. Recognizing the distinct information needs of foreign students and local students on campus, the English version of NYCU Chatbot provides specific details about campus life, including: "Calendar," "Transportation Info.", "Dining Info.", "Emergency Call," "Opening Hours," "Location," "FAQ," and "Campus Safety SOP." Moving forward, the development team is committed to updating both the Chinese and English versions of NYCU Chatbot to better serve the needs of all faculty and staff on campus.